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Home » Policies

Policies

Polestar Pilates Asia Terms and Conditions of Enrollment-Hong Kong. 

Please read carefully

Policies at Host Sites other than Hong Kong may be slightly different. Please check with Host Site before signing up for Polestar training.

Fees

Course Fees for PP, Mat1/2, Reformer1/2/3, Studio1/2/3/4/5/6 and Rehabilitation1/2/3/4/5/6 include:

• Attendance at lectures, student manuals and handouts, logbooks, all assessments, tutorial support and ongoing monitoring during the course modules.
• Morning and afternoon snacks during course module days.
• Certificate of attendance issued at the end of each course module.

Additional to course fees are:

• Supervised workouts and self-mastery check-offs as indicated in mandatory requirements.
• Purchasing of all texts  (other than course training manuals-replacement manuals can be purchased for US$25.-) and training aids such as DVDs.
• Personal extras, such as travel and accomodation, personal supplies and lunch during courses.

Registration Fee and Deadlines-Payment of Fees

Payment Terms

Students may pay for the course in 2 ways. They may make an advance payment of the full amount for the course (course base Fee) or they may make payment according to the payment plan, which includes an additional administrative fee(Mat-USD70, Reformer-USD100, Studio/Rehab Phase 1 - USD125, Studio/Rehab Phase 2 - USD100, Studio/Rehab Phase 1+2 - USD150, Studio/Rehab + Mat - USD175, Fitness - USD125). 

Course Modules/Qualification Examinations

• A deposit payment of 50% of the  Exam fee is required to reserve a place in a  exam and the balance is payable on or before the exam.
• Full payment of individual course modules is required at time of registration to reserve a place in the individual course module
• Polestar Pilates Asia Inc. and/or Iso Fit may refuse entry of a course participant to a Qualification exam or withhold the issuance of a Certificate if a candidate has not made full payment of the fees as stipulated.

Packages

• A deposit payment is required at the time of registration to reserve a place in the course. Deposit payment and all additional payments are made according to the payment plan.
• All payments should be made to Iso Fit for courses taken in Hong Kong and according to Host payment instructions if courses taken at a Host site other than Hong Kong. Please see Remittance instructions  for full details.
• After they have paid the required deposit, applicants will be given/sent the Polestar Pre Training material and Polestar Student Handbook with which they should become familiar prior to the start of the course.
• Registration is confirmed by Iso Fit/Polestar Pilates Asia Inc. in writing. (email and/or fax and/or letter) and on receipt of deposit payment.

Discounts (Not applicable to exams or CEC courses)

The following discounts on all above prices apply: .

1. 5% - if 2 or more people register for the same courses/packages together.
2. 5% - if applicant is registering for a second Polestar qualification.
3. 10% - if applicant is registering for a third Polestar qualification.
4. 10% - for applicants who apply and pay 40% of total course fee payable or USD650 (whichever the higher) before a specified "Early Bird" date .

Max discount applied for any combination of 1-4 above-15%

OR (If Applicable)

5. Transition Discount-Up to a maximum of 20% off course fee Discounts will also be given for applicants who have completed another recognized Pilates Qualification/qualification prior to the date of application. (Terms and Conditions apply-please contact Polestar Asia for details).
   OR
6. Resit Discount-50% off the base fee for graduates wishing to resit a course or a course module which they completed previously- (subject to availabilty of space).

Cancellations, Refunds and Schedule changes-Courses and Packages

• Single Course modules Registration may be cancelled up to 30 days before the course  module. Deposits will be refunded less a HK$800.- (US$100.-) non-refundable deposit. NO REFUND for cancellations or schedule changes 29 days or less before the date of the first day of the course.
• Polestar Qualification Examinations-NO REFUND of deposit paid will be made to candidates who withdraw from an examination(s) that they have registered for.
• Packages -  Registration may be cancelled up to 30 days before the first scheduled course of the package. Deposits will be refunded less a HK$800.- (US$100.-) non-refundable administration fee. For cancellations made later than 29 days prior to the PP module of the package (including any time during the course), a refund of pre-paid amounts (pre-paid amount is calculated as the total fees paid less the value of course modules taken according to the payment plan) less US$550.- will be made to student.  

• In certain circumstances and at the sole discretion of Iso Fit, it may be possible for the participant to reschedule one module of the package to the next course held in Iso Fit, provided that the participant takes a 2-3 hour workshop (for an additional fee) covering aspects of the postponed module before participating in the following module.  
• Participants have the option (an additional fee may apply) to attend one or more course modules at Polestar host sites in Asia other than Iso Fit Hong Kong provided that the course modules are taken in the correct sequence.
• Iso Fit/Polestar Pilates Asia Inc. reserve the right to cancel any course module/exam. Fees paid will be refunded in full.

Mentorship Programme

Students may participate in the Iso Fit (or other Host site) Mentorship programme from date of deposit payment until the date of the Qualification examination so long as he/she:

• Has paid the stipulated fees in a timely manner.
• Is enrolled in one or more Polestar Courses (Mat, Allegro, Studio, Rehabilitation) and is attending the course modules as scheduled.
• Sits the certification examination within 6 months of the last course module of the series. (Participation in the programme will be suspended 6 months after last course module).

See Mentorship Programme-Iso Fit

Attendance

Students should attend all course modules in the correct order and  on the dates specified in the schedule included in registration confirmation. It is at the discretion of Polestar Asia Director of Education to allow students to amend their training schedule. In the event that such accomodation is made, students are required to attend a brief (usually 2 hours in duration) for the missed module before attending the next module. There is an additional charge for this brief. The missed module should be attended at the next available opportunity. Students may opt to take the missed module at another Host site.

Students must be present for the full 16 hours of each course module in order to receive his/her certificate of attendance for the module. It is at the discretion of the Polestar Asia Education director to allow students to make up missed hours of any course module. There is an additional charge for such make-up sessions.

Course/Exam Schedule

• All the course modules in the package must be completed within 1 year of the date of the first course as originally scheduled.
• Qualification examination must be taken within 1 year of final course module.
• Application to participate in a Qualification exam should be made at least 3 months before the date of the exam. It will be at the discretion of Polestar Asia to consider exam applications made after this deadline.

Qualification Examinations

Candidates who have:

• Attended all core modules (16 hours per module)
• Completed the required observation, self mastery and assistant teaching hours (see recommended hours)
• Been appropriately signed off on self mastery hours by a Polestar Educator or authorized Mentor.
• Paid all Qualification and examination fees as stipulated.
• Have completed and submitted an Examination Application Form at least 3 month before the designated exam date, are eligible to sit the Polestar Education Qualification Examination.

They will be required to bring the following documents to present to the examiner prior to the start of the examination:

• All course module attendance certificates.
• Log sheets signed off by an authorized educator or mentor.
• Confirmation of course fee payment from your host.
• Identification Document.
• Cover Sheet from previous exam - in case of exam resit.

Under normal circumstances candidates will not be permitted to sit the Qualification exam before at least three months have passed after he/she completed the final core course module. Earlier sitting will be at the sole discreation of Polstar Asia Education Director.

Qualification examination must be taken within 1 year of final course module.

Retakes of the entire examination-or parts thereof (for unsuccessful candidates) must be taken within 6 months of the first sitting. The exam retake fee-Entire examination-50% of exam fee /MCQ section US$75, Practical section US$150.
Polestar Pilates Asia Inc. will arrange for an examiner to visit all Host sites at least twice a year and will inform potential candidates of planned examination schedule by posting the exam schedule on the Polestar Asia website.

Candidates should make application to participate in the Qualification exam through their host by submitting Examination Application Form at least 3 months before the exam date.

Candidates may sit the examination at any Polestar Host worldwide so long as the required fees have been paid and prior arrangements have been made with the Host concerned. Exam fee may be higher at other Host centers.
The required pass mark is 80% in each section. If the candidate is not fluent in English and the exam is conducted in English, this pass mark is reduced to 75%.

Qualification Renewal

Polestar graduates are required to complete 80 Polestar CECs (Continuing Education Credits) within a 5 year period starting from the date of issue of their qualification in order that they remain in Good Standing with Polestar. After completing the said 80 CECs , upon application, a new qualification valid for another 5 years will be issued.
These CECs are accumulated by attending Polestar (and other to maximum 30% of total) Continuing Education  activities which are provided at all Host sites.

 

Activity	Duration	CECs earned
Polestar Master Class/Workshop	2-4 hours	1 CECs/activity-hour
Polestar Course	8-24 hours	1 CEC/ activity-hour
Polestar 2 day Retreat/Seminar		16 CECs
Approved Provider		.5 CECs/hour ( to a max 30% of total CECs required)

Information about the CEC activities are available from Polestar Pilates Asia.

In Asia all applications for qualification renewal are made through Polestar Pilates Asia (info@polestarpilatesasia.com). Application form together with all CEC attendance certificates with appropriate qualification renewal fee should be submitted at least 2 months before the date of qualification expiration.

General

• Participation in all Polestar activities are on a first come, first served basis.
• Students are required to comply with all host site rules and regulations.
• Students are requested to switch off mobile phones during tuition and may not bring food and drink into the class area.
• Students may be excluded from any Polestar activity if at the discretion of Polestar, his/her participation interferes with the smooth running of the activity or undermines the good reputation of Polestar in any way. (See student Handbook-Dismissal from Programme).
• No photography (still or video) is permitted during Polestar courses or exams.
• Students will be assigned a Polestar Asia Student Number which should be stated in all correspondence with Polestar Asia.
• Course fees include instruction workshops, manual, light refreshments and certificate of attendance.
• Iso Fit reserves the right to reschedule any course/exam provided that at least 21 days notice is given.
• For package pricing, all courses must be completed within 1 year from the date of the first course taken. Qualification examination must be taken within 1 year of final course module.
• Iso Fit/Polestar Pilates Asia Inc. reserve the right to postpone a course or training of any kind if the weather or other factors beyond the Host's reasonable control prevent the conducting of the said course or training on the scheduled date. No financial compensation will be payable in such circumstances.
• Additional information on all the above may be found in the Polestar Student Handbook which is issued to each student after receipt of deposit.

Disclaimer

Polestar Education LLC, Polestar Pilates Asia Inc., Iso Fit and all staff related to the above course and entities will not be held liable for any loss of property or life, injury or inconvenience accredited to or from participating in or intending to participate in, before, during or after the course. It is the participant's duty to ensure they are of adequate health and physical, mental and financial preparation to embark on this course of study. If you have doubts, please contact david@polestarpilatesasia.com to discuss your situation before committing.

Privacy Issues

We at Polestar Pilates Asia Inc. respect your right to privacy. Polestar Education LLC and its affiliates are deeply committed to protecting the privacy of Internet users. Below is information outlining our continued support for the responsible management of consumer information.

Information You May Voluntarily Provide

In some cases you may voluntarily provide personal information to us. This information may be in the form of an E-mail sent to us, or by entering information into one of our response forms. In particular we may track and remember the source of an order or registration, along with any information you provided with the submission. We keep this information private. If you have any additional questions about Polestar Education's dedication to consumer privacy, please contact us at info@polestarpilatesasia.com

Copyright

Polestar Pilates Asia and Polestar Education LLC Copyrights:

1. All of the entire contents of this site are copyrighted and are owned by Polestar Pilates Asia Inc.
2. This publication is provided "as is" without warranty of any kind, either expressed or implied, including but not  limited to the implied warranties of merchantability, fitness for a particular purpose or non-infringement. Polestar Pilates Asia Inc. and Polestar Education LLC assume no responsibility for errors or omissions in this publication or other documents which are referenced by or linked to this publication.
3. All training material provided by Polestar to participating students including but not limited to course manuals and workshop handouts are the intellectual property of Polestar Education LLC and may not be copied in any form or distributed to a third party without the written consent of Polestar Pilates Asia Inc or Polestar Education LLC.